We are a team of compassionate, highly trained clinicians dedicated to helping you heal.
Meet our Team
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January Hartze
CEO, LPC, Clinical Administrator
“One of the best lessons you can learn in life is to master how to remain calm. Calm is a super power”
- Bruce Lee
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Celeste Strong
LPC, Assistant Administrator, Clinical Supervisor
“If You Always Do What You've Always Done, You'll Always Get What You've Always Got.”
~ Henry Ford
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Claudia Howard
LPC, Clinical Supervisor
“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself”
- Rumi
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Brent Downey
BS
“Take a deep breath to remember YOU are the child who lived through survival mode and the empowered adult who chose their healing” -Dr. Nicole LePera
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Lynnette Cramer
LAC
“There is always light. If only we’re brave enough to see it. If only we’re brave enough to be it.” — Amanda Gorman
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Emily Reissen
BA
“Mental health problems don’t define who you are. They are something you experience. You walk in the rain and you feel the rain, but you are not the rain” – Matt Haig
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Emily Train
BS
“You have power over your mind – not outside events. Realize this, and you will find strength."
– Marcus Aurelius
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Rebecca O’Brien
BS
“We cannot solve our problems with the same thinking we used when we created them”
-Albert Einstein
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Wendell Ralph
BA
“For what it's worth it's never too late to be whoever you want to be. I hope you live a life you're proud of, and if you find that you're not, I hope you have the strength to start over”.
-F. SCOTT FITZGERALD
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Sabina Torres
BA
“The journey of a thousand miles begins with a single step.” - Lao Tzu
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Sebastian Garcia
BS
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Jennifer McCluskey
BA
“Resilience is not about enduring pain, but transforming it.” — Unknown
“One of the best lessons you can learn in life is to master how to remain calm. Calm is a super power”- Bruce Lee
January Hartze, LPC
Hello and welcome to the beginning of your journey to better self-awareness, growth, and healing!
My name is January Hartze, and I am a Licensed Professional Counselor credentialed in both Arizona and Colorado. I earned my Bachelor of Science in Psychology from Arizona State University and my Master’s degree in Professional Counseling from Ottawa University Phoenix.
I am Board Certified through the National Board for Certified Counselors (NBCC) and hold the Approved Clinical Supervisor (ACS) credential through the Center for Credentialing & Education. I am an EMDRIA Certified Therapist, EMDRIA Approved Consultant, and a Facilitator with the EMDR Institute. I also serve as a Registered Clinical Supervisor with the Arizona Board of Behavioral Health Examiners and am an active member of the American Counseling Association.
As the Founder and CEO of Healing Hartze Therapy Services, I lead a team of dedicated clinicians committed to ethical, compassionate, and client-centered care. Clinical supervision, professional development, and maintaining the highest standards of practice are central to my leadership philosophy.
My clinical approach is integrative and evidence-based. I utilize Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Behavioral Therapy (CBT), and elements of Dialectical Behavioral Therapy (DBT), among other modalities, to tailor treatment to each client’s unique needs and goals. My focus is to help individuals process unresolved experiences, develop effective coping strategies, and move toward meaningful, sustainable change.
"Authenticity is the daily practice of letting go of who we think we're supposed to be and embracing who we are." - Brené Brown
Celeste Strong, LPC
I am thrilled to join you on your journey to self-discovery, growth, and healing. My name is Celeste, and I am Nationally Certified and licensed through the Arizona Board of Behavioral Health as a Licensed Professional Counselor and Clinical Supervisor. I also serve as the Assistant Administrator, assisting in managing the day-to-day aspects of our agency and providing clinical oversight and supervision for counselors as they gain the hours and experience necessary for independent licensure.
As a member of the American Counseling Association and a Certified Advanced Grief Counseling Specialist, I hold Level I and II Certificates in Addictions and Substance Use Disorders and Chemical Dependency.
With extensive experience utilizing various modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), and Positive Psychology, I address issues stemming from trauma, depression, anxiety, substance use, grief, relationships, low self-esteem, and other life experiences. I am dedicated to helping clients develop techniques for achieving their goals, improving personal well-being, and effecting lasting positive change within a supportive, non-judgmental therapeutic relationship.
My approach aims to help you shift your thinking through an effective combination of methods, creating a synthesis between the spiritual, intellectual, emotional, and physical aspects of your life.
I believe in the power of the human mind and the ability to transform our lives through our thoughts. Together, we will work to empower you to foster your own self-discovery and achieve greater personal fulfillment. You have within you the ultimate strength needed to make your desires and goals a reality. We will work to empower you to become aware of any self-defeating emotional and behavioral patterns, achieve a balanced perspective, effectively problem solve, and bring attention away from the negative. Let's work together to gain greater control within your life and create the positive changes you seek.
“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself” -Rumi
Claudia Howard, LPC
My name is Claudia Howard, and I am a Licensed Professional Counselor and Registered Clinical Supervisor with the Arizona Board of Behavioral Health Examiners. I earned my Master of Arts in Professional Counseling from Ottawa University, with a concentration in Trauma, Abuse, and Deprivation.
My passion is helping individuals cultivate a greater sense of well-being and develop healthier ways of relating to themselves and others. I approach therapy through a trauma-informed, client-centered lens, emphasizing self-care, emotional regulation, and both interpersonal and intrapersonal skill development.
I am trained in Eye Movement Desensitization and Reprocessing (EMDR) therapy and hold certification as a Clinical Trauma Specialist. In addition, I integrate evidence-based approaches including cognitive and behavioral therapies, elements of Dialectical Behavior Therapy (DBT), and mindfulness-based practices to support each client’s unique goals and healing process.
Throughout my career, I have had the privilege of working with individuals across the lifespan, from early childhood through older adulthood. I value serving clients from diverse cultural and personal backgrounds and am equally committed to supporting and mentoring emerging clinicians in my role as a clinical supervisor.
It is an honor to walk alongside clients as they pursue growth, resilience, and meaningful change. If you feel we may be a good fit, I would welcome the opportunity to support you on your path toward healing.
“Take a deep breath to remember YOU are the child who lived through survival mode and the empowered adult who chose their healing” -Dr. Nicole LePera
Brent Downey, BS
Life is unpredictable and challenging, often leading to feelings of being overwhelmed, isolated, inadequate, depressed, anxious, or even broken. These emotions can stem from stress or trauma and, if not properly managed, can negatively impact our careers, personal relationships, and families. My approach is person-centered, focusing on helping children, teenagers, and adults find their own solutions. Each session is uniquely tailored to the client's needs, employing a variety of techniques and modalities including Cognitive Behavioral Therapy (CBT), Mindfulness Practices, Positive Psychology, Play Therapy, Dialectical Behavioral Therapy (DBT), Art Therapy, and Eye Movement Desensitization Reprocessing (EMDR).
My goal is to help clients develop resilience, perseverance, and the skills to overcome adversity. I have extensive experience in assisting individuals coping with Post-Traumatic Stress Disorder (PTSD), trauma, physical and emotional abuse, anxiety, depression, mood disorders, grief and loss, end-of-life issues, adjustment, identity, self-esteem issues, and process and substance addictions.
I specialize in working with diverse populations, including the LGBTQ community, geriatric individuals and developmentally disabled individuals.
My practice is dedicated to creating a compassionate and non-judgmental space where clients can safely explore their feelings aqqqqqnd experiences. I aim to help individuals find their own voice, enabling them to make choices that lead to healing, growth, and empowerment. I look forward to working with you to develop a plan to address whatever challenges are preventing you from living a healthier, happier, and more successful life.
“The strongest people are not those who show strength in front of the world but those who fight and win battles that others do not know anything about” -Jonathan Harnisch
“There is always light. If only we’re brave enough to see it. If only we’re brave enough to be it.” — Amanda Gorman
Lynnette Cramer, LAC
I believe the potential for positive change is within us all. I commend you for taking the first step to revealing the you that you want to be.
My name is Lynnette Cramer. I hold a Masters of Education in Counseling and Human Relations from Northern Arizona University and a Master in Professional Counseling from Ottawa University. Additionally, I am a member of the American Counseling Association (ACA) and have been working as a high school counselor for several years. My career began with a Bachelor of Fine Arts in Art Education from Arizona State University, where I spent 20 years teaching art in a public high school setting.
Life presents unique challenges at various stages, and I am here to support you in navigating these experiences. Together, we will create strategies to address difficulties, explore root causes, build meaningful solutions, and strengthen your resilience. My therapeutic approach is client-centered and humanistic, integrating Existentialism, mindfulness, and Positive Psychology.
Depending on your needs, we may incorporate methods such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Eye Movement Desensitization and Reprocessing (EMDR). We can also utilize Expressive Arts modalities when appropriate, all while considering your cultural concerns and values.
I am passionate about developing an honest therapeutic relationship with adults and adolescents in a non-judgmental, trusting environment. My goal is to help you find purpose and the deepest motivations in life. Working collaboratively, we will connect you with your strengths and navigate the unique context of your life. Whether you are experiencing depression, anxiety, disruptive behaviors, challenging relationships, self-esteem issues, trauma, grief, identity development, or life transitions and adjustments, I believe you have the answers within you. I am here to help you build the kind of life you envision for yourself.
“Mental health problems don’t define who you are. They are something you experience. You walk in the rain and you feel the rain, but you are not the rain” – Matt Haig
Emily Reissen, LAC
Welcome. My name is Emily, and I am dedicated to working with children, teens, and adults to address their individual mental health needs. With a strong foundation in Psychology and Sociology from Arizona State University and Barrett, The Honors College, I am passionate about supporting individuals on their journey toward mental wellness.
My interest in helping youth populations within the mental health field was sparked during my undergraduate studies while working at a children’s summer camp at ASU. This passion was further fueled through my role as a paraprofessional at an elementary school, where I assisted students aged 5-12 with behavioral, developmental, emotional, and academic needs. In this position, I participated in counseling groups led by the school psychologist, focusing on Cognitive Behavioral Therapy (CBT) and social-emotional learning.
In addition, I provide Applied Behavioral Analysis (ABA) therapy to children on the autism spectrum at an autism clinic, supporting their social and daily living skills. This role has allowed me to develop a deeper understanding of the unique challenges faced by these children and their families.
At Healing Hartze, I utilize therapeutic modalities including Cognitive Behavioral Therapy (CBT), Play Therapy, modified Dialectical Behavioral Therapy (DBT), and mindfulness techniques. I am also trained in Eye Movement Desensitization and Reprocessing (EMDR) therapy and will utilize this approach when appropriate. I tailor each treatment plan to the unique needs of my clients, working with individuals experiencing anxiety, depression, self-esteem issues, communication difficulties, trauma, and more.
Understanding that mental health can be a sensitive topic, I strive to create a safe, welcoming space for all who seek support, regardless of age or challenges. I encourage anyone seeking mental health services for themselves or their children and applaud your courage in taking this step. I am honored to be part of your journey, whether it be for healing, learning, closure, or any other needs you may have.
“You have power over your mind – not outside events. Realize this, and you will find strength." – Marcus Aurelius
Emily Train, MA
My name is Emily Train, and I am passionate about supporting individuals as they navigate growth, healing, and meaningful change. I earned my Bachelor of Science in Psychological Sciences, with a minor in Social Forensic Science, from Northern Arizona University, and my Master’s degree in Clinical Mental Health Counseling from Grand Canyon University. I am trained in Eye Movement Desensitization and Reprocessing (EMDR) therapy and am a professional member of the American Counseling Association (ACA).
My clinical experience includes working with youth and adolescents involved in the juvenile justice system, as well as young people in community settings facing behavioral and emotional challenges. I have co-facilitated Mindfulness-Based Substance Abuse Treatment and life skills groups, supporting clients experiencing substance use concerns, depression, anxiety, trauma, life transitions, and low self-esteem.
I approach therapy from a person-centered perspective, creating a safe and nonjudgmental environment where clients feel empowered in their own healing process. I place strong importance on the therapeutic relationship and integrate psychoeducation with evidence-based modalities including mindfulness practices, Cognitive Behavioral Therapy (CBT), and elements of Dialectical Behavior Therapy (DBT). My goal is to tailor treatment to each individual’s unique needs while fostering resilience, insight, and meaningful personal growth.
Counseling can feel overwhelming at times, but together we can navigate life’s challenges, build effective coping strategies, and uncover strengths that lead to greater balance and well-being. I look forward to supporting you in your journey toward self-discovery, healing, and lasting change.
“We cannot solve our problems with the same thinking we used when we created them” Albert Einstein
Rebecca O’Brien, BS
My name is Rebecca O’Brien, and I hold a Bachelor of Science in Psychology from Grand Canyon University. I am currently pursuing my Master’s degree in Counseling at Ottawa University (Surprise campus), with a concentration in Trauma, Abuse, and Deprivation.
I approach counseling from a humanistic, holistic, and person-centered perspective, recognizing the importance of honoring each individual’s unique experiences and strengths. I integrate evidence-based practices including Cognitive Behavioral Therapy (CBT), elements of Dialectical Behavior Therapy (DBT), and mindfulness-based techniques to support emotional regulation, self-awareness, and personal growth. I am also completing training in Eye Movement Desensitization and Reprocessing (EMDR) to further strengthen my ability to support clients in processing trauma and distressing life experiences.
My goal is to create a welcoming, safe, and nonjudgmental environment where clients feel supported and empowered throughout the therapeutic process. I believe that while the journey toward self-awareness and healing can be challenging, it also offers profound opportunities for growth, resilience, and rediscovery of one’s authentic self.
If you are ready to begin exploring your strengths, deepen your self-understanding, and move toward meaningful change, I would be honored to walk alongside you on your path to healing.
"It doesn't matter how slow you go, as long as you don't stop." — Confucius
Wendell ralph, BA
My name is Wendell Ralph, and I am honored to support individuals and families as they work toward healing, resilience, and meaningful growth. I specialize in Cognitive Behavioral Therapy (CBT) and bring experience providing therapeutic services within home and community-based settings.
I believe effective counseling is never one-size-fits-all. Each person’s story is unique, and treatment should reflect individual strengths, values, and cultural experiences. My approach centers on creating a safe, respectful, and nonjudgmental environment where clients feel heard, understood, and empowered to explore their thoughts, emotions, and goals.
I work collaboratively with clients navigating stress, anxiety, trauma, family challenges, and significant life transitions. Together, we identify practical strategies and insights that foster clarity, confidence, and sustainable change. My goal is to provide care that feels both supportive and actionable, helping you build the tools needed to move forward with greater stability and well-being.
I look forward to partnering with you in your journey toward growth and healing.
“The journey of a thousand miles begins with a single step.” - Lao Tzu
Sabina torres, BA
Hello, I’m Sabina. I’m passionate about helping individuals and families navigate life’s challenges and discover their own capacity for growth and healing. Over the past five years, I’ve had the privilege of supporting children and families through case management and early childhood programs, experiences that have deepened my belief in the power of connection, resilience, and hope.
I earned my Bachelor’s degrees in Family Life Education and Child Development from California State University, Long Beach, and I am currently completing my Master of Science in Clinical Mental Health Counseling at Grand Canyon University, with an emphasis in Childhood and Adolescent Disorders. My professional background has allowed me to work alongside families from a variety of cultural and socioeconomic backgrounds, helping them access resources, strengthen relationships, and build healthier environments for themselves and their children.
In my work, I strive to create a warm, collaborative, and nonjudgmental space where clients feel heard, understood, and empowered to explore their own stories. My counseling approach honors the emotional, mental, and relational aspects of healing, tailoring the process to each person’s unique needs. I continue to expand my knowledge and skills to support individuals and families with a wide range of counseling goals, always with a focus on compassion, respect, and meaningful connection.
As a bilingual clinician (English and Spanish), I am committed to providing culturally responsive care and supporting clients from all walks of life in their pursuit of emotional well-being and self-discovery.
"Though your beginning is etched in history, your greatest future still awaits" -unknown
Sebastian Garcia, BS
Hello, I’m Sebastian. I believe therapy offers a meaningful opportunity for growth, reflection, and healing. My approach is collaborative and grounded in empathy—I strive to create a supportive environment where individuals feel safe to explore their experiences and discover new perspectives.
I earned my Bachelor of Science in Psychology from Arizona State University and am currently completing my Master of Science in Clinical Mental Health Counseling at Grand Canyon University. My professional background includes working in both behavioral health and medical settings, where I’ve supported individuals navigating diverse mental health and life challenges. These experiences have strengthened my ability to remain calm, compassionate, and attuned to each person’s unique story.
I have had the privilege of working with a variety of populations, including adults within the SMI community and individuals managing medical and emotional stressors. I continue to expand my knowledge and clinical skills to serve clients with a wide range of counseling needs. I am especially interested in Cognitive Behavioral Therapy (CBT) and in exploring the ways our thoughts influence how we experience and respond to the world around us.
At my core, I believe that everyone deserves to be heard, understood, and supported on their journey toward wellness. My goal is to help clients gain insight, build resilience, and move toward a more balanced and fulfilling life.
“Resilience is not about enduring pain, but transforming it.” — Unknown
Jennifer McCluskey, BA
Healing begins when you feel truly seen, heard, and understood. My counseling approach is compassionate, creative, and trauma-informed, grounded in authenticity, safety, and hope. I believe therapy is not about fixing what is broken, but about uncovering the strength, resilience, and insight that already exist within each person.
I earned my Bachelor of Science in Human Services with a concentration in Substance Abuse, graduating Summa Cum Laude from Southern New Hampshire University, and I am currently pursuing my Master’s degree in Clinical Mental Health Counseling at Walden University. I am a member of Chi Sigma Iota, the American Counseling Association, and the National Association of Addiction Treatment Providers.
I work with individuals experiencing anxiety, depression, trauma, addiction, family concerns, and relationship challenges who are ready to engage in meaningful change. My approach is person-centered and strengths-based, integrating evidence-based practices tailored to each client’s unique needs. I provide a supportive, nonjudgmental environment where clients can explore life’s challenges, build effective coping strategies, and foster emotional balance.
I work with individuals across the lifespan and have a special passion for supporting children. I create developmentally appropriate and engaging therapeutic spaces through art therapy, sand tray therapy, play-based interventions, and other expressive modalities. These approaches allow children to process emotions and experiences that may be difficult to articulate verbally. When working with adolescents and adults, I bring a grounded, compassionate presence to help navigate complex life transitions with clarity and resilience.
I understand that taking the first step toward counseling can feel overwhelming. You deserve support and a safe space to heal. Together, we can identify the challenges you are facing, strengthen coping strategies, and work toward meaningful, sustainable change. You do not have to go through this alone—when you are ready, I am here to walk beside you.
“You don’t have to see the whole staircase, just take the first step.” — Martin Luther King Jr.
"Doing nothing often leads to the very best of something" Winnie the Pooh.
Matthew Willarch, BA
Hello, I’m Matthew. I am currently completing my professional counseling degree at Ottawa University, where I’m devoted to supporting individuals and families as they navigate life’s complexities, deepen self-understanding, and build meaningful connections. My background in leadership, community engagement, and outreach has shaped my approach to therapy, allowing me to bring both structure and creativity into the work I do with clients.
I take a client-centered and strengths-based approach, drawing from humanistic and existential perspectives, cognitive-behavioral therapy (CBT), and practical coping strategies. I believe healing is most effective when people feel safe, supported, and empowered to explore their experiences with honesty and curiosity. Equity, inclusion, and accessibility are core values in my work, and I strive to create a counseling environment where every voice feels respected and heard.
My professional experience includes leadership development, organizing community events, facilitating groups, and serving alongside diverse populations within academic, spiritual, and community-based settings. These experiences have strengthened my ability to stay calm, thoughtful, and attentive—qualities I bring into every therapeutic relationship.
Clients working with me can expect a blend of intentional structure and open, creative exploration. I value setting clear goals and frameworks, while also making space for reflection, insight, and personal growth. Whether through conversation, skill-building, or collaborative problem-solving, my goal is to meet each person where they are and walk alongside them as they move toward where they want to be.
“Between stimulus and response there is a space. In that space is our power to choose our response. In our our response lies our growth and our freedom” - Viktor Frankl
Savannah Healy, BS
Hello and welcome — my name is Savannah.
Taking the first step toward therapy can feel vulnerable. Whether you are feeling overwhelmed, stuck, or simply in need of space to reflect, I strive to provide a warm, supportive, and nonjudgmental environment where you feel safe and understood as we explore what may be weighing on you and move toward meaningful change.
I have experience supporting individuals in both inpatient and community-based settings, including those in crisis and those navigating co-occurring mental health and substance use concerns. I am deeply committed to cultural humility and honoring the ways identity, culture, and lived experience shape each person’s story.
I am especially passionate about working with adults navigating anxiety, life transitions, emotional overwhelm, and substance use challenges. My therapeutic approach is collaborative and tailored to your unique needs, drawing from evidence-based modalities such as Acceptance and Commitment Therapy (ACT), Cognitive Behavioral Therapy (CBT), and Dialectical Behavior Therapy (DBT). I also integrate existential perspectives to explore meaning, values, and the deeper questions that often arise during challenging seasons of life.
I believe in building on your strengths and working at your pace, creating intentional space for self-discovery alongside practical tools to support lasting growth and well-being. Healing takes courage, and it would be an honor to walk alongside you on your journey.
Angie Stupak, BS
Hello!
My name is Angie, and I believe that meaningful change happens when people feel genuinely heard, respected, and empowered. My work is grounded in creating a supportive, collaborative space where clients can explore challenges, clarify goals, and reconnect with their strengths.
My developing clinical orientation is rooted in Person-Centered Therapy and Reality Therapy, with a strong emphasis on therapeutic alliance, personal responsibility, and client choice. I value an integrative, evidence-based approach and tailor counseling to meet each individual where they are, recognizing that no two people, stories, or paths forward are the same.
Before entering the counseling profession, I spent over 20 years in the Air Force in high-
responsibility leadership and instructional roles, as well as time in law enforcement. These backgrounds shaped my ability to remain calm under pressure, communicate clearly, and support individuals navigating crisis, transition, trauma, and high-stress environments. They also deepened my respect for boundaries, ethics, and the importance of compassionate, nonjudgmental care.
I have a particular interest in working with people navigating life transitions, addictions, grief and loss, depression, anxiety, trauma, identity struggles, and relational challenges. I am especially passionate about supporting veterans navigating major life changes and about providing a safe, supportive, and inclusive environment for LGBTQIA+ individuals. My approach is trauma-informed, strengths-based, and culturally responsive.
I am often described as grounded, direct, and approachable. I bring sincerity and empathy to the counseling space while also valuing honesty, practical insight, and gentle challenge when appropriate. I see counseling as a collaborative process, one where clients are active participants in their own progress, healing, and decision-making.
Whether you are seeking support through a difficult season or looking to better understand yourself and your patterns, I strive to offer a space that feels safe, respectful, and empowering.
Kelsey May, BS
Hello, my name is Kelsey May, and I am so happy you're here! I graduated with honors from Grand Canyon University with a Bachelor's in Behavioral Health Science, which helped shape my foundation for supporting individuals in their mental health journeys.
I am passionate about fostering a compassionate, collaborative, and empowering therapeutic space where clients can truly feel heard and seen. As each person has lived through unique experiences, with unique strengths and challenges, so should the therapeutic experience and approach be. There is no "one-size-fits-all" solution to navigating life and its tribulations, which underscores the importance of tailoring a therapeutic approach to each client and their individual qualities. It is truly an honor to walk alongside individuals as they explore themselves, heal, and discover meaningful change.
My approach to counseling is holistic, trauma-informed, culturally aware, and centered on fostering growth for the people I serve. I draw on methods from various evidence-based modalities, such as Cognitive Behavioral Therapy (CBT), Person-Centered Therapy, and Dialectical Behavior Therapy (DBT), adapting these approaches to best meet each client’s unique needs. You are the expert of your life and emotions, and my role is to guide and support you on your journey of insight, self-discovery, and empowered healing.
I work with individuals across the lifespan who may be navigating issues related to substance use, trauma-related experiences, depression, anxiety, self-esteem challenges, stress, relationship concerns, or other life challenges. Whether you are navigating a particularly difficult season of life or seeking a deeper understanding of yourself, I am here to support you in building a life aligned with your values and goals.
