Trauma-Informed Counseling & EMDR Therapy in Glendale & Phoenix, AZ
Welcome to
Healing Hartze!
You have just made the most important step in your healing Journey.
At Healing Hartze we specialize in helping children, teens, and adults heal from trauma, anxiety, depression, grief, and many other overwhelming life experiences. Our clinicians are highly trained in EMDR Therapy, Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT) and other evidence-based approaches that support long-lasting emotional growth.
We believe that every person deserves to feel safe, supported, and understood. Therapy at Healing Hartze focuses on the whole person—mind, body, and spirit—in a compassionate and non-judgmental space.
We walk alongside you with clarity, wisdom, and practical tools, helping you create a life that feels stable, meaningful, and connected. You don’t have to do this alone. We are here to help.
Now accepting new clients | Evening & weekend appointments available
Why Choose Healing Hartze?
Compassionate and individualized care
EMDR Trained Therapists
Licensed Clinical Supervisors on staff
Trauma-informed, evidence-based care
Evening & weekend appointments available
In-person & telehealth
Most insurance accepted
Affordable Self-pay options
Two convenient locations: Glendale & North Phoenix
Our Mission
Like the lotus rising through the mud, we help you rise above your struggles.
We believe in healing through compassion, listening, guidance, and presence — creating a space where growth, peace, and transformation become possible.
👉 Learn More About Our Philosophy
Our Services
We offer therapy for:
Trauma & PTSD
Anxiety & panic
Depression & mood disorders
Grief & loss
Emotional regulation & DBT skills
Child & teen counseling
Family & couples therapy
Personality disorders & dissociation
Substance use & recovery support
Meet our Team
We are a team of compassionate, highly trained clinicians dedicated to helping you heal.
January Hartze, LPC — Founder & Clinical Director
Celeste Strong, LPC — Clinical Supervisor
Claudia Howard, LPC — Clinical Supervisor
Brent Downey, BS
Lynnette Cramer, LAC
Sebastian Garcia, BS
Emily Reissen, LAC
Rebecca O’Brien, BS
Sabina Torres, BA
Emily Train, BS
Wendell Ralph, BA
Jennifer McCluskey, BA
Savannah Healy, BS
January Hartze, LPC
“One of the best lessons you can learn in life is to master how to remain calm. Calm is a super power”- Bruce Lee
Hello and welcome to the beginning of your journey to better self-awareness, growth, and healing!
My name is January Hartze, and I am a Licensed Professional Counselor with both the Arizona Board and the Colorado Board of Behavioral Health Examiners. I earned a Bachelor of Science in Psychology from Arizona State University and a Master’s in Professional Counseling from Ottawa University Phoenix.
I am Board Certified through the National Board for Certified Counselors (NBCC), an EMDRIA Certified Therapist, an EMDRIA Approved Consultant, a Facilitator with the EMDR Institute, a Registered Clinical Supervisor with the Arizona Board, and a proud member of the American Counseling Association (ACA). I also serve as the founder and CEO of Healing Hartze Therapy Services, where I am honored to lead a team of dedicated professionals who share a passion for compassionate, client-centered care.
I am trained in several evidence-based treatment modalities, which allows us to blend elements from various theories and interventions to meet your unique needs and goals. I utilize Eye Movement Desensitization and Reprocessing (EMDR) Therapy, Cognitive Behavioral Therapy (CBT), and modified Dialectical Behavioral Therapy (DBT), among others, to help address the challenges that may be holding you back from your fullest potential.
My approach to counseling is compassionate, collaborative, and strengths-based. I strive to be a light in the lives of my clients by offering a safe, trusting, and nonjudgmental space where we can explore your inner world and work toward meaningful change. I believe in counseling the whole person—mind, body, and spirit—and recognize the therapeutic relationship as a powerful and sacred part of the healing process.
Celeste Strong, LPC
"Authenticity is the daily practice of letting go of who we think we're supposed to be and embracing who we are." - Brené Brown
My approach aims to help you shift your thinking through an effective combination of methods, creating a synthesis between the spiritual, intellectual, emotional, and physical aspects of your life.
I believe in the power of the human mind and the ability to transform our lives through our thoughts. Together, we will work to empower you to foster your own self-discovery and achieve greater personal fulfillment. You have within you the ultimate strength needed to make your desires and goals a reality. We will work to empower you to become aware of any self-defeating emotional and behavioral patterns, achieve a balanced perspective, effectively problem solve, and bring attention away from the negative. Let's work together to gain greater control within your life and create the positive changes you seek.
I am thrilled to join you on your journey to self-discovery, growth, and healing. My name is Celeste, and I am Nationally Certified and licensed through the Arizona Board of Behavioral Health as a Licensed Professional Counselor and Clinical Supervisor. I also serve as the Assistant Administrator, assisting in managing the day-to-day aspects of our agency and providing clinical oversight and supervision for counselors as they gain the hours and experience necessary for independent licensure.
As a member of the American Counseling Association and a Certified Advanced Grief Counseling Specialist, I hold Level I and II Certificates in Addictions and Substance Use Disorders and Chemical Dependency.
With extensive experience utilizing various modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Eye Movement Desensitization and Reprocessing (EMDR), and Positive Psychology, I address issues stemming from trauma, depression, anxiety, substance use, grief, relationships, low self-esteem, and other life experiences. I am dedicated to helping clients develop techniques for achieving their goals, improving personal well-being, and effecting lasting positive change within a supportive, non-judgmental therapeutic relationship.
“If You Always Do What You've Always Done, You'll Always Get What You've Always Got.” ~ Henry Ford.
Claudia Howard, LPC
“Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself” -Rumi
My name is Claudia Howard, and I am a Licensed Professional Counselor with the Arizona Board of Behavioral Health Examiners. I graduated from Ottawa University with a Master of Arts in Professional Counseling degree, with a Trauma, Abuse and Deprivation concentration.
My passion lies in helping others achieve a greater sense of well-being and finding better ways of interacting with others through better self-care, inter- and intrapersonal skills development, and while focused on a trauma-informed and client-centered approach. I am trained in Eye Movement Desensitization and Reprocessing (EMDR) therapy and am a Certified Clinical Trauma Specialist. I also include various other therapeutic modalities including behavioral, cognitive, modified dialectical behavior therapy, and mindfulness training in our journey to achieving your goals.
I am privileged to have worked with people aged 2 to 82 with a vast amount of diversity which allows me to consider the needs of many different age ranges and cultural backgrounds.
Thank you for visiting our site, and I am thrilled to begin this journey with you as you seek a healthier you! If you think we’d be a good match to work on your mental health goals, I would love the opportunity to assist you in your personal path to healing!
“The best and most beautiful things in the world cannot be seen or even touched - they must be felt with the heart” -Helen Keller
Brent Downey, BS
“Take a deep breath to remember YOU are the child who lived through survival mode and the empowered adult who chose their healing” -Dr. Nicole LePera
My practice is dedicated to creating a compassionate and non-judgmental space where clients can safely explore their feelings aqqqqqnd experiences. I aim to help individuals find their own voice, enabling them to make choices that lead to healing, growth, and empowerment. I look forward to working with you to develop a plan to address whatever challenges are preventing you from living a healthier, happier, and more successful life.
Life is unpredictable and challenging, often leading to feelings of being overwhelmed, isolated, inadequate, depressed, anxious, or even broken. These emotions can stem from stress or trauma and, if not properly managed, can negatively impact our careers, personal relationships, and families. My approach is person-centered, focusing on helping children, teenagers, and adults find their own solutions. Each session is uniquely tailored to the client's needs, employing a variety of techniques and modalities including Cognitive Behavioral Therapy (CBT), Mindfulness Practices, Positive Psychology, Play Therapy, Dialectical Behavioral Therapy (DBT), Art Therapy, and Eye Movement Desensitization Reprocessing (EMDR).
I specialize in working with diverse populations, including the LGBTQ community, geriatric individuals, developmentally disabled individuals, and those who are Deaf or Hard of Hearing (fluent in ASL).
My goal is to help clients develop resilience, perseverance, and the skills to overcome adversity. I have extensive experience in assisting individuals coping with Post-Traumatic Stress Disorder (PTSD), trauma, physical and emotional abuse, anxiety, depression, mood disorders, grief and loss, end-of-life issues, adjustment, identity, self-esteem issues, and process and substance addictions.
“The strongest people are not those who show strength in front of the world but those who fight and win battles that others do not know anything about” -Jonathan Harnisch
Lynnette Cramer, LAC
“There is always light. If only we’re brave enough to see it. If only we’re brave enough to be it.” — Amanda Gorman
I believe the potential for positive change is within us all. I commend you for taking the first step to revealing the you that you want to be.
My name is Lynnette Cramer. I hold a Masters of Education in Counseling and Human Relations from Northern Arizona University and a Master in Professional Counseling from Ottawa University. Additionally, I am a member of the American Counseling Association (ACA) and have been working as a high school counselor for several years. My career began with a Bachelor of Fine Arts in Art Education from Arizona State University, where I spent 20 years teaching art in a public high school setting.
Life presents unique challenges at various stages, and I am here to support you in navigating these experiences. Together, we will create strategies to address difficulties, explore root causes, build meaningful solutions, and strengthen your resilience. My therapeutic approach is client-centered and humanistic, integrating Existentialism, mindfulness, and Positive Psychology.
Depending on your needs, we may incorporate methods such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Eye Movement Desensitization and Reprocessing (EMDR). We can also utilize Expressive Arts modalities when appropriate, all while considering your cultural concerns and values.
I am passionate about developing an honest therapeutic relationship with adults and adolescents in a non-judgmental, trusting environment. My goal is to help you find purpose and the deepest motivations in life. Working collaboratively, we will connect you with your strengths and navigate the unique context of your life. Whether you are experiencing depression, anxiety, disruptive behaviors, challenging relationships, self-esteem issues, trauma, grief, identity development, or life transitions and adjustments, I believe you have the answers within you. I am here to help you build the kind of life you envision for yourself.
Sebastian Garcia, BS
Hello, I’m Sebastian. I believe therapy offers a meaningful opportunity for growth, reflection, and healing. My approach is collaborative and grounded in empathy—I strive to create a supportive environment where individuals feel safe to explore their experiences and discover new perspectives.
I earned my Bachelor of Science in Psychology from Arizona State University and am currently completing my Master of Science in Clinical Mental Health Counseling at Grand Canyon University. My professional background includes working in both behavioral health and medical settings, where I’ve supported individuals navigating diverse mental health and life challenges. These experiences have strengthened my ability to remain calm, compassionate, and attuned to each person’s unique story.
I have had the privilege of working with a variety of populations, including adults within the SMI community and individuals managing medical and emotional stressors. I continue to expand my knowledge and clinical skills to serve clients with a wide range of counseling needs. I am especially interested in Cognitive Behavioral Therapy (CBT) and in exploring the ways our thoughts influence how we experience and respond to the world around us.
At my core, I believe that everyone deserves to be heard, understood, and supported on their journey toward wellness. My goal is to help clients gain insight, build resilience, and move toward a more balanced and fulfilling life.
Emily Reissen, BA
“Mental health problems don’t define who you are. They are something you experience. You walk in the rain and you feel the rain, but you are not the rain” – Matt Haig
Welcome. My name is Emily, and I am dedicated to working with children, teens, and adults to address their individual mental health needs. With a strong foundation in Psychology and Sociology from Arizona State University and Barrett, The Honors College, I am passionate about supporting individuals on their journey toward mental wellness.
My interest in helping youth populations within the mental health field was sparked during my undergraduate studies while working at a children’s summer camp at ASU. This passion was further fueled through my role as a paraprofessional at an elementary school, where I assisted students aged 5-12 with behavioral, developmental, emotional, and academic needs. In this position, I participated in counseling groups led by the school psychologist, focusing on Cognitive Behavioral Therapy (CBT) and social-emotional learning.
In addition, I provide Applied Behavioral Analysis (ABA) therapy to children on the autism spectrum at an autism clinic, supporting their social and daily living skills. This role has allowed me to develop a deeper understanding of the unique challenges faced by these children and their families.
At Healing Hartze, I utilize therapeutic modalities including Cognitive Behavioral Therapy (CBT), Play Therapy, modified Dialectical Behavioral Therapy (DBT), and mindfulness techniques. I am also trained in Eye Movement Desensitization and Reprocessing (EMDR) therapy and will utilize this approach when appropriate. I tailor each treatment plan to the unique needs of my clients, working with individuals experiencing anxiety, depression, self-esteem issues, communication difficulties, trauma, and more.
Understanding that mental health can be a sensitive topic, I strive to create a safe, welcoming space for all who seek support, regardless of age or challenges. I encourage anyone seeking mental health services for themselves or their children and applaud your courage in taking this step. I am honored to be part of your journey, whether it be for healing, learning, closure, or any other needs you may have.
Rebecca O’Brien, BS
“We cannot solve our problems with the same thinking we used when we created them” Albert Einstein
My name is Rebecca O’Brien, and I hold a Bachelor of Science in Psychology from Grand Canyon University. I am currently pursuing a Master’s in Counseling at Ottawa University Surprise, focusing on Trauma, Abuse, and Deprivation. I adopt a humanistic, holistic, and person-centered approach in my practice, integrating various therapeutic modalities to help individuals navigate the challenges that hinder them from embracing their authentic selves and reaching their life goals. I believe in customizing my approach by incorporating elements from different theories and interventions to meet the unique needs of each client. I will use evidence-based treatments such as Cognitive Behavioral Therapy (CBT), modified Dialectical Behavioral Therapy (DBT), and mindfulness techniques.
My goal is to foster a welcoming, safe, and nonjudgmental environment where clients feel comfortable engaging in the therapeutic process. This supportive atmosphere allows me to help empower clients with insights and tools that guide them toward achieving their goals and living fulfilling lives. I am deeply passionate about helping others through their healing process. While the path to self-awareness and discovery may present challenges, it can lead to a better understanding of yourself and reveal your unique qualities. If you are ready to embark on the journey of rediscovering who you are and unlocking your inner strength, I would be honored to walk alongside you on this path to healing..
Sabina torres, BA
“The journey of a thousand miles begins with a single step.” - Lao Tzu
In my work, I strive to create a warm, collaborative, and nonjudgmental space where clients feel heard, understood, and empowered to explore their own stories. My counseling approach honors the emotional, mental, and relational aspects of healing, tailoring the process to each person’s unique needs. I continue to expand my knowledge and skills to support individuals and families with a wide range of counseling goals, always with a focus on compassion, respect, and meaningful connection.
As a bilingual clinician (English and Spanish), I am committed to providing culturally responsive care and supporting clients from all walks of life in their pursuit of emotional well-being and self-discovery.
Hello, I’m Sabina. I’m passionate about helping individuals and families navigate life’s challenges and discover their own capacity for growth and healing. Over the past five years, I’ve had the privilege of supporting children and families through case management and early childhood programs, experiences that have deepened my belief in the power of connection, resilience, and hope.
I earned my Bachelor’s degrees in Family Life Education and Child Development from California State University, Long Beach, and I am currently completing my Master of Science in Clinical Mental Health Counseling at Grand Canyon University, with an emphasis in Childhood and Adolescent Disorders. My professional background has allowed me to work alongside families from a variety of cultural and socioeconomic backgrounds, helping them access resources, strengthen relationships, and build healthier environments for themselves and their children.
Emily Train, BS
.,“You have power over your mind – not outside events. Realize this, and you will find strength." – Marcus Aurelius
Welcome, my name is Emily and I’m here to help guide you through a journey of self growth. I hold a Bachelors of Science in Psychological Sciences, with a minor in Social Forensic Science from Northern Arizona University. I am pursuing my masters degree in Clinical Mental Health Counseling from Grand Canyon University and working under the supervision of January Hartze, LPC. I am also a professional member of the American Counseling Association (ACA). I strive to continuously grow in my knowledge and skills of working with diverse clients.
My experience includes working with youth and adolescence who are involved in the juvenile criminal justice system in any capacity, as well as youth in community settings facing behavioral and emotional struggles. I have co- facilitated a Mindfulness Based Substance Abuse Treatment group as well as life- skills groups for these youth. I supported clients who were facing substance abuse, depression, anxiety, traumas, life transitions, and low self- esteem.
In my role as a counselor, I approach my practice with person- centered therapy, ensuring that my clients are in control of their own healing journey in a non- judgmental environment. I place a great importance on the therapeutic relationship. I integrate psycho education with psychotherapeutic modalities including mindfulness techniques, cognitive behavioral therapy (CBT) and modified dialectal behavioral therapy (DBT) to best support your personal growth.
My passion in practice is to be dedicated to all clients in collaborating together for the best care. Counseling can be overwhelming, but together we can manage life challenges or stress and uncover your happiness within. I look forward to working with you and assisting you in self- discovery, healing, and growth.
Wendell ralph, BA
Welcome,
My name is Wendell Ralph, and I am grateful for the opportunity to support individuals and families on their path toward healing and growth. I specialize in Cognitive Behavioral Therapy (CBT) and bring a strong background in providing care within homes and community settings.
I believe that healing is never one-size-fits-all. Every person’s story is unique, and each client deserves support that honors their individual needs, strengths, and cultural experiences. My focus is on creating a safe, respectful, and nonjudgmental space where you can explore your thoughts, emotions, and goals at a pace that feels right for you.
Whether you are navigating stress, anxiety, trauma, family challenges, or major life transitions, I work collaboratively with you to develop a treatment approach that feels attainable, empowering, and meaningful. It is an honor to walk alongside you as you move toward greater clarity, resilience, and well-being.
I look forward to being part of your healing journey.
Two Convenient Locations
Get accessible and personalized mental healthcare in-person or from the comfort of your home.
Can’t make it into the office? We’ve got you covered with visual and audio Telehealth Appointments that are HIPAA compliant and confidential.
Healing Hartze Arrowhead, The Atrium
17505 N 79th Ave STE 105
Glendale, AZ 85308
Regular appointment Hours Administrative Hours
Monday– Friday Tuesday-Thursday
9am – 5pm 12pm - 4pm
Weekend and evening Hours Available with Specific Clinicians Upon Request
Scheduling Phone Administrative Phone
(602) 989-8899 (602) 292-1862
Healing Hartze North Phoenix, The Centerpointe
23460 N 19th Ave STE 220
Phoenix, AZ 85027
Regular appointment Hours Administrative Hours
Monday– Friday Tuesday-Thursday
9am – 5pm 12pm - 4pm
Weekend and evening Hours Available with Specific Clinicians Upon Request
Phone Administrative Phone
(602) 989-8899 (602) 292-1862
What is EMDR therapy?
Eye Movement Desensitization and Reprocessing (EMDR) therapy is an extensively researched, effective psychotherapy method proven to help people recover from trauma and other distressing life experiences, including PTSD, anxiety, depression, and panic disorders. EMDR therapy does not require talking in detail about the distressing issue or completing homework between sessions. EMDR therapy, rather than focusing on changing the emotions, thoughts, or behaviors resulting from the distressing issue, allows the brain to resume its natural healing process. For many clients, EMDR therapy can be completed in fewer sessions than other psychotherapies.
Courtesy of EMDR International Association. Find more information about EMDR at https://www.emdria.org
